Producer

The Automated Document Factory (ADF) command center for production.

 

Sefas Producer gives you the control to effectively manage your customer communication distribution process to maximize your operational investment, reduce costs, and expand service capabilities in new business verticals.

 
multi-channel customer communications automation

Producer provides a single point of integration with any common enterprise infrastructure, whether physical in the case of a print to mail operation, or digital infrastructure from core systems, to enterprise resource planning (ERP) systems, notification, archival, and business process management systems.

  • Eliminate the need for ad hoc processes, proprietary operator knowledge, and workarounds.
  • Exploit user-defined job profiles and automation layers to guide production from file reception to distribution.
  • Ensure accurate and timely operational records and create reports that include timestamps, records of intervention, and status conditions.
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Producer offers a centralized view into your production operation to enable better management and control of your production processes so you can gain every possible efficiency advantage. Dashboard real-time reporting lets you proactively manage job priority based on service level commitment and adjust workload balancing to ensure you are in control and can prioritize work and meet service levels. This straightforward approach will take your print and mail operation from reactive to proactive.

  • Alerts are pinned to jobs in jeopardy of missing an SLA.
  • Auditing of inputs and files for stakeholders.
  • Automated tracking is built into all phases of production, reducing risk, enabling real-time adjustments, and ensuring service levels and regulatory compliance goals are met.
Increase operational efficiency in customer communications production

Producer creates visibility and control over the various parts of your print and mail operation so you can finally exploit the full potential of your existing production investments. Producer can easily manage a mixed environment without the burden of replacing an existing infrastructure to gain significant operational efficiencies.

  • Implement our techsort engine into production workflow to realize postal savings.
  • Increase operational efficiency by combining like jobs into larger runs to reduce the cost per unit.
  • Improve information across multiple devices and sites through bidirectional sharing of data to balance and manage workloads in real-time.
Eliminate the need for ad hoc processes

Producer provides a seamless layer of integration with automation to hedge risk and move production tasks through the various steps of the distribution process. In order to have a balanced production environment, automation at every stage combined with status and requirements knowledge is integral.

  • Eliminate the need for ad hoc processes, proprietary operator knowledge, and workarounds.
  • Exploit user-defined job profiles and automation layers to guide production from file reception to distribution.
  • Ensure accurate and timely operational records and create reports that include timestamps, records of intervention, status conditions, and more.
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Producer enables trackable processes so that business users who are the document stakeholders are directly involved in security controlled pre-print processes. In addition, Producer has document-level tracking built into every process so you can find any document instantly and report immediately on its status. Oftentimes business situations arise that require knowledge of the exact location and status of a document. In certain scenarios, intervention is called for, as when business users request documents to be pulled from mailing or to confirm document delivery.

  • Further drive business value by feeding data back to business units for complete business workflows.
  • Find exactly what envelope a document was inserted into or whether it was redirected for e-presentment.
  • Fix user privilege profiles to electronically pull documents.
See PRODUCER in action

See PRODUCER In Action

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