Sefas 24×7 Support Program
Sefas is deeply committed to achieving excellence in customer satisfaction and supporting our customers’ operations is our number one priority.
Supported by a team of experts, Sefas is committed to responding as quickly as possible, ensuring SLA’s are met and issues resolved seamlessly and quickly. To answer every need, Sefas operates a state-of-the-art online ticket management system with intelligent alerts and escalation procedures.
Our support website is available 24 hours a day and 7 days a week. Through the support site, authorized users can: