An end to-end omni-channel Customer Communication Management solution from composition to processing, distribution, archival and retrieval.

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Aspire Leaderboard Announcement

Sefas has been named as a Leader in Customer Communications Management by independent analyst Aspire in its 2019 Aspire Leaderboard. Sefas was recognized as a Leader for our ability to create, manage, and produce customer communications from end-to-end within a single suite of products. We address changing customer needs around secure processing of high-volume print and digital communications.

Sefas Customer Communication Management Leader
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Complete Customer
Communication Lifecycle Solution

A powerful, end-to-end solution that significantly improves your ROI throughout the communication lifecycle. Our technology helps you manage:
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Composition of the communication
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Optimization and production of the communication
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Delivery of the communication to its recipients
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Archival in a secure digital repository
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Retrieval for both business users and customers
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Print and Digital
Communications Integration

Sefas is the only customer communication management solution that does true integration of all print and digital formats. We are market leaders in ingesting communication from all sources, standardizing it, and controlling the entire production workflow.
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Significant Customer
Experience Improvement

By helping you understand customer behavior, we help you better serve your customers and significantly improve customer experience. Your customers expect a seamless experience throughout the customer journey and Sefas’ omnichannel customer communication management solution makes it possible.

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Our Clients

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John Komin

Senior Director at Epiq Systems

Meegan Hinds​

Former SVP and General Manager at Symcor

Timothy Shanovich

Vice President of IT

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Whitepaper: Transforming for Success

In this White Paper, Kaspar Roos explains the drivers behind the need for digital transformation, and explores the changing approach to Customer Communication Management.

Ready to discuss your customer communication management challenges?