An end to-end omni-channel Customer Communication Management solution from composition to processing, distribution, archival and retrieval.

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Aspire Leaderboard 2021

Sefas has been named as a Leader in Customer Communications Management by independent analyst Aspire for the fourth year in a row. According to Aspire, ‘Sefas accelerated the modernization of its platform and expanded its cloud-enabled offering with micro-services, containerization, and cloud/edge deployment capabilities. It’s omni-channel communications hub is a new vision, based on a single platform that can drive communication transformation across a variety of use cases’.

Adapting CCM Technology in Response to COVID-19

Complete Customer
Communication Lifecycle Solution

A powerful, end-to-end solution that significantly improves your ROI throughout the communication lifecycle. Our technology helps you manage:

Print and Digital
Communications Integration

Sefas is the only customer communication management solution that does true integration of all print and digital formats. We are market leaders in ingesting communication from all sources, standardizing it, and controlling the entire production workflow.

Significant Customer
Experience Improvement

By helping you understand customer behavior, we help you better serve your customers and significantly improve customer experience. Your customers expect a seamless experience throughout the customer journey and Sefas’ omnichannel customer communication management solution makes it possible.