producer production management

What is Producer?

Producer is a powerful production management and orchestration software that enables tracking, auditing and control of your production process from input through delivery. It provides real-time visibility of job status on a browser-based dashboard. This is a unified reporting dashboard for all your customer communications which serves as a single interface, boosting customer experience.

Producer is the only production management solution in the market that tracks communications both at the batch and at the individual level-helping create a detailed audit trail and ensuring the communications reach the right recipients.

Our fully automated process increases production speed, minimizes manual errors and results in huge cost savings.

producer image
Producer Production Management | Sefas Innovation

Highlights of Producer

Producer Production Management | Sefas Innovation

Improves ROI

Significantly improves ROI through better equipment utilization, job consolidation, increased capacity and increased postal savings

Producer Production Management | Sefas Innovation

Automates Production Management

Automates the entire production workflow, freeing up resources and time.

Producer Production Management | Sefas Innovation

Tracks Individual Communication

Auditing, tracking and control capabilities down to individual communication level, creating a defensible audit trail.

Producer Production Management | Sefas Innovation

Empowers Business Users

Business users can review, approve and pull individual communications or entire jobs

Producer Production Management | Sefas Innovation

Helps Manage SLAs

Early-warning indicators help you proactively manage your communication SLAs

Producer Production Management | Sefas Innovation

Saves Technology Migration Costs

Sefas Producer works with the output of your existing composition software, industry-specific software tools, printing and finishing equipment. This saves you the cost and hassle of migrating to new technology systems.

Producer Production Management | Sefas Innovation

Seamless SMS and Email Delivery

Our electronic delivery gateway provides a standardized interface for delivering email and SMS by integrating with any service provider through APIs.

How it works

Producer Production Management | Sefas Innovation

Reception

Producer can receive complete batch jobs or individual communications and automatically move them to the next stage for preparation. In addition, Producer provides alerts for any anomalies in the reception process, shifting your focus to managing exceptions only.
Producer Production Management | Sefas Innovation

Preparation

Sefas Producer triggers the normalization engine in Sefas Designer to divide the input into its individual communication pieces for processing. This stage is where we extract metadata from the communication for intelligent processing.
Producer Production Management | Sefas Innovation

QA

This function lets you review jobs and individual communications at multiple levels, as early as when communications are received or at a later stage, right before the physical production. It not only allows the acceptance or rejection of a job production but also allows actions on individual documents.
Producer Production Management | Sefas Innovation

Merging

This stage allows the merging of a large set of jobs into a new operational job, based on configurable merging rules. This is a key tool in Producer’s arsenal to create sizeable jobs that are more easily automated and mechanized to realize performance and efficiency gains.
Producer Production Management | Sefas Innovation

Processing

This stage triggers the merge, sort, and split functions of the document production process, taking all the relevant information about the individual communications and converting it into optimized processing units. It prepares the outputs required by all channels that the production system will feed print, archive, email, SMS, etc.
Producer Production Management | Sefas Innovation

Delivery

At the delivery stage, Sefas Producer takes the output from the processing stage, renders it to the right formats and manages the delivery across all required communication channels. It also delivers additional supporting outputs such as billing reports for the ERP system, material report to the inventory system or processing reports to the postage management system.
Producer Production Management | Sefas Innovation

Pre-Packaged Workflow

Our PPW service reduces the amount of programming required to implement Sefas Producer and Designer by making your key processing and delivery rules configuration-based rather than using custom programming. This results in faster time to market and higher, quicker ROI.

Ready to discuss your customer communication management challenges?