services
We are subject matter experts in ADF and customer communication management implementation. We combine the clients’ subject matter expertise with our implementation expertise for a highly successful result. We bring to each engagement the value of our cumulative experience, while honoring our customer’s perspective and preference.
We have built a services methodology focused on rapid ROI supported by quantitative KPIs to ensure achievement of your stated goals. This methodology is repeatable, flexible, and scalable.
We establish a communication process that ensures all parties are fully aware of project status and enable prompt identification of any issues so they can be addressed as early as possible.
We partner with you every step of the way. Every project gets assigned a Project Manager and a Technical Account Manager from Sefas.
We help with every aspect of a project from determining a project scope, timeline and resourcing to assisting your teams with developing requirements and determining an optimal approach.
Services Offerings
Partner Program
Our partner program is ideal for companies with big objectives and a grand vision. When you need dedicated project co-ordination and expertise or need to execute several concurrent projects to meet your goal, the Partner Program is a great start. We want our customers to rapidly become independent, minimizing the need for our services, yet able to call on us when the need arises.
Project Consulting & Development
Won a new client? Need help developing a complex application? Need to integrate with new technology? Sefas can help with custom projects and provide services to complement your team.
Training Programs
On-site group and individual training is available for all Sefas products and services. These training programs have been developed for new users as well as for experienced developers looking to enhance their skills. We can also develop custom training programs to incorporate your needs into the curriculum.