Financial services organizations today rank customer experience as their No. 1 priority. With rapidly changing customer expectations, financial services companies need to ensure their customer communications are timely, accurate and compliant.
Create Complex Communications
Sefas creates individual or combined bank statements, payment notices, letters, mortgage documents, investment-related communication, tax forms etc.
By doing communication-level tracking instead of job-level tracking, we help the important financial documents reach their right recipients. This piece-level tracking allows us to pull the document at any point in the production process, saving you significant costs in the process and improving customer experience.
Transform to Digital
The financial services industry is undergoing unprecedented changes, as companies try to cope with rapidly changing customer expectations and competition from agile fintech players. This means communicating to customers through the channels they prefer. And transforming their CCM from print to digital. Sefas can help you in this journey with our Omnichannel Customer Communication solution.
We help you stay compliant as it is secure and easy to use our software by business users. The browser-based, roles and permissions-controlled nature of our solution gives compliance teams the ability to edit and approve documents and to have those changes reflected across all relevant documents.